Small service teams receive requests across apps, then manually decide who should handle them and when. Relay gives each request a structured place and a clear next step.
On-device intake classifies cleaning, repair and site visits. Seven weekday policies use the appointment date, working hours and assigned team. Urgent or uncertain requests stay available for human review.
The owned scheduling reference has no appointment-creation API. After an operator requests a booking, Relay fills its visible form and verifies the exact stored receipt. All demonstration requests are fictitious.