RediON Connect support

Contact

Use the publisher's existing contact email shown below. Include your RediON Connect version, host application (ChatGPT web, mobile or Codex), what you tried, and the non-sensitive error message. There is no guaranteed response time until a support commitment is published. The same policy applies to all incoming messages sent directly to the publisher by email or the portfolio contact form, including support, project enquiries, collaboration requests and job offers: retain for up to six months after the enquiry is closed and then delete manually, unless the law requires longer retention.

Getting access to your projects

Install the plugin through the directory when a public version is available. Then connect supported GitHub, Google Drive or other services in your own ChatGPT/Codex account, granting only the permissions you intend. Installation by itself never grants access to those services.

Troubleshooting

If the assistant cannot see a repository or folder, check that the current account has access and the relevant connector is enabled. The plugin cannot connect to your desktop, Raspberry Pi or physical devices unless a compatible local agent/tool exists and you authorize it.

For media work, a real runnable demo or verified screenshot is required. The plugin must not create fictional product screens or represent a simulator as physical-hardware acceptance.

Security and privacy requests

Do not send tokens, passwords, customer files, private repository archives, medical records or unredacted screenshots by email. Describe the issue with safe file names and non-sensitive logs. For questions about content held by ChatGPT, GitHub, Drive or other connected providers, use their own account/privacy controls.